Carol DePaolo, Billing Specialist

(she/her/hers)

My background:

With over 25 years of experience in the insurance field and a background in strategic practice management, I specialize in simplifying the complexities of insurance and finance for both our team and clients while generating practice growth. I know insurance can be overwhelming, so my goal is to make it more understandable and accessible for everyone involved.

I take great pride in collaborating with a dedicated team to support our clients and provide the services they need. Alongside my insurance career, my lifelong interest in health led me to become a certified therapist, where I spent years helping patients overcome debilitating health issues, guiding them toward wellness through treatment, education, and support.

Outside of work, I’m an avid gardener and garden designer, drawing inspiration from places like the Chicago Botanic Garden. I’m also a book lover, especially when it comes to holistic health topics. In the winter, you’ll often find me cozying up on the sofa with a good movie.